ORDER PLACEMENT:
We require all orders to be placed in writing. They must be submitted via FAX or MAIL. Please be sure to identify yourself and your artwork along with your purchase order number, the product or products on which the art is to be printed, and contact information with phone and e-mail address so we are able to contact you. Any change to Admints & Zagabor policies listed below and any price diference from our printed prices must be in writing from an authorized representati ve of our fa ctory. Due to circumstances not controlled by our factory, prices are subject to change without notice and substitutions of items of greater or equal value may be necessary to insure on-time shipment.
PRICING FROM OTHER SOURCES:
We are not liable for pricing in other publications, websites or other sources that may be different than our pricing in this catalog. Pricing in this catalog supersedes any previous catalogs and is subject to change without prior notification.
CHANGES TO ORDERS:
Changes to orders already in production may result in delayed shipment. The charge for changing an order that is in production is $30(V), plus the cost of any work that must be redone. This includes changes in quantity, ship method, ship date, address, item, or imprint. No changes to orders can be made within 48 hours of shipment. Any change prior to 48 hours must be confirmed by us in writing in case we have started the order with the initial instructions. Additions to orders already in production require a revised or new purchase order and any price change must be agreed upon in a written quote by the factory. If the status of the production of the original order does not allow the additional quantity to be added to the requested ship date, the additional amount will be produced based upon factory’s normal production schedule.
TERMS:
All orders require 50% deposit upon order placement and the balance upon shipment. Visa, MasterCard and American Express accepted. The credit card charge is processed as Show & Tell Media, LLC. After three orders, we will consider extending credit when our credit application is filled out by an officer of the company. Credit approval of a completed credit application may take approximately two weeks.
PRODUCTION TIME:
Mint boxes are 3-5 weeks from the receipt of signed proof of artwork. All other products require 10 working days from the receipt of signed proof of artwork to ship the product. Rush Service: Available for all products in stock.
RUSH SERVICE UNDER 5-DAYS:
Rush service under 5 days is available depending upon the product, quantity and our production schedule. Contact thefactory for availability, we are here to help.
SPECIFICATIONS:
We reserve the right to make changes in specifications, colors, and materials without notice or obligation, and specifically reserve the right to alter, withdraw or discontinue products at any time without notice or obligation.
LESS THAN MINIMUM:
Give us a call. We often will accommodate this request depending upon quantity and our production schedule.
OVER RUNS AND UNDER RUNS:
We make every attempt to produce quantities ordered but because of the nature of some of the manufacturing process, we reserve the right to ship plus or minus up to 10% and bill for that amount. Exact quantity must be written on the purchase order and we will make every effort to meet that request.
SHIPPING & FREIGHT TERMS:
All orders are F.O.B. Bellmawr, NJ, 08031. All freight charges and applicable duty and taxes are extra. Title of goods passes to the customer at the time the merchandise is assigned to the carrier. We are not responsible for delays or damages in route. Foreign Shipments excluding Canada add $30.00 per shipment.
DAMAGES / LOSS CLAIMS:
Goods should be inspected immediately upon arrival. Complaints must be made in writing within 5 days of delivery. No merchandise may be returned without a factory authorization in writing. All claims for goods damaged in transit or for delayed delivery must be filed by the distributor/recipient with the carrier on receipt. We are not responsible for common carrier mistakes.
SPLIT SHIPMENTS:
Split shipments are on different dates. Add $4.00 per shipment.
INDIVIDUAL AND DROP SHIPMENTS:
Drop shipments are multiple shipments on same date. $2.00 per address, plus shipping charges, if proper addresses are provided 2 weeks prior to ship date, in an Excel file, with corresponding printed list of names and addresses. For lists in other formats, add $3.00 per address. We require an e-mail or disk with the correct format. Below is an example of a list in MS Excel format. A printout of the list with the disk must be provided as well. Please provide in the following format in Excel in separate cells: Company, Contact, Address 1, Address 2, City, State, Zip and Quantity. Either contact or company may be blank but not both. Address 2 may be blank. If the quantity per address varies, the “Quantity” field must be included. All addresses must be submitted in a single spreadsheet or file. Spreadsheets MUST contain only one worksheet and must be complete. Please name the spreadsheet with your name and the purchase order number.
STANDARD PACKAGING:
All standard packaging and weights are listed on our website for eachproduct. Shipping weights, as provided for each product are approximate and will vary depending upon the weight of the filling.
ARTWORK REQUIREMENTS:
All design templates and specifications are found on the website www.admints.com to help designers create artwork that fit our products and meets our artwork requirements. Please e-mail all artwork to artwork@admints.com. PC or MAC files can also be delivered via floppy disk or on CD/DVD. Files should be submitted in EPS format with text converted to outlines and images embedded. If possible, please ZIP all files. We prefer Adobe Illustrator files or high resolution JPEG or TIFF files. For all other formats and for FTP information, please call.
PRE-PRODUCTION SAMPLES:
Production samples for all products other than Mint Boxes are available at a cost of the set-up charge plus an additional $25 (v). Production samples require standard production time and the actual production can not begin until production sample is approved. Please discuss time sensitive issues for written approval of any change to this policy.
PROOFS:
Color proofs are sent via e-mail at no charge. Hard copy proofs are $25 (v) per proof plus shipping charges. Color proofs will not match exactly but are good representation of the printing.
COLOR MATCH:
Mint boxes are printed via offset printing at 175 line screen using a modified 4-color process (CMYK). Exact color match cannot be guaranteed. Labels are printed using a modified 4-color process (CMYK) and exact color match can not be guaranteed. Direct imprint on other products use 16 standard colors, while specific PMS color inks are available for an additional $60 (V).
ILLUSTRATIONS:
Logos used in the catalog are for illustration purposes only. They do not imply endorsement, nor are the items with these specific logos for sale to anyone other than the parties expressly authorized by the owner of such designs.
PANTONE MATCHING SYSTEM (PMS):
This is an international color guide for white coated and uncoated papers only. Consequently, color variations will occur from uncontrollable factors including the base material, background color of the product and the natural fading of pigments as inks dry. We will make every effort to match the color you specify as closely as we can, but cannot guarantee an exact color match. Some colors may require, at an additional color charge, a double print or a white under-print to achieve desired intensity.
JURISDICTION:
All transactions are governed by the State of New Jersey.
LARGE QUANTITY & CUSTOM QUOTES:
We are able to modify existing products, create new products and develop different custom products and programs. Contact factory for ideas and pricing.
HOT WEATHER SHIPPING:
Between the months of April-September we recommend chocolate, breath strips and heat sensitive items be shipped in an insulated carton with cold packs. This adds $14 (v) per carton. Your order quantity will determine how many insulated cartons containers will be needed for each order and we will let you know on the invoice. Factory is not responsible for shipping costs. We can ship ground to any location within two days shipping from Bellmawr, NJ 08031. Any other location will require 2-Day air shipment via FedEx or UPS to insure melting does not occur.
12-MONTH PROGRAMS, FULFILLMENT OR DROP SHIPMENT SERVICES: Call for pricing.
E-COMMERCE, CO-OP AND COMPANY STORE PROGRAMS:
We have digital files for all our images. These can be supplied for your own printed material, internet and intranet websites. Please look on our website or contact us for more details.
TRADEMARKS:
All copy or other material submitted by the customer for use by Admints & Zagabor are being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection. The customer, by submitting such copy or other material, represents that the use thereof by Admints & Zagabor on the products ordered will not violate any such laws, and Admints & Zagabor hereby disclaims any and all liability for compliance with such laws in the use of the customer’s copy or other material. The customer hereby agrees to hold Admints & Zagabor harmless for any damages, costs, and/or expenses that may arise from any and all actions as a consequence of Admints & Zagabor’s use of said copy or other material or the operation undertaken by fulfilling the customer’s order.
LIABILITY:
Admints & Zagabor’s liability is limited to credit or replacement of any portion of a shipment and shall in no case exceed the amount charged for goods.
WARRANTY:
No warranties are expressed or implied by Admints & Zagabor concerning the marketability or suitability of its products for any specific use or purpose.
VIRTUAL SAMPLES:
We have many generic product images for all items that can be created for your customer on our website. In addition, we will create a custom virtual sample at no cost with your client’s logo and information. This is a great way to provide your customer with a custom image without the expense of an actual production spec sample. Please allow 3-5 days. If you need this sooner for a specific meeting or presentation, do not hesitate to give us a call.
SAMPLE POLICY:
Our policy is to provide random samples at no charge. We ask that you pay for shipping by providing a shipper number from either UPS or FedEx. Requests for large quantities of samples will be handled on an individual basis.
ADDITIONAL CHARGES:
There are some standard additional charges that apply to many orders. Reorder Setup Charges is 50% of the initial charge. PMS Color Matching for direct imprint is $60(v) per color.
All Art Templates on Website!